Refund policy
Every Baandish Looms creation embodies time, skill, and the individuality of handcrafted textiles. Many pieces are produced in limited quantities or prepared specifically upon order.
We encourage thoughtful selection before purchase.
Returns
We do not offer returns for refunds once an order has been confirmed and dispatched, except in exceptional circumstances as outlined below.
Exchanges
Exchanges may be accommodated only if:
• The item received is damaged, defective, or incorrect
• A request is submitted within 48 hours of delivery
• The garment remains unused, unworn, unwashed, and in original condition with tags intact
Each request is reviewed with care and subject to approval.
Items Not Eligible for Exchange
• Made-to-measure or customised garments
• Altered pieces
• Limited-edition or one-of-a-kind items (unless defective)
• Accessories and intimate apparel
• Items purchased during special sales or promotions
Refunds
Refunds are issued only when:
• An exchange is not possible due to unavailability, or
• Baandish Looms is unable to fulfil the order
Approved refunds will be processed to the original payment method within 7–10 business days.
Request Procedure
To initiate a request, please email:
Include your order number, clear photographs of the item, and a brief description of the concern.
Baandish Looms reserves the right to decline requests that do not meet these conditions.