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Privacy policy

Last updated: February 26, 2026

At Baandish Looms, discretion is as intrinsic to our philosophy as craftsmanship. Every interaction with our house — whether in our Pune showroom or through our digital atelier — is guided by respect for your privacy and trust.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

To provide a seamless and personalised experience, we may collect:
• Your name, contact details, and delivery information
• Billing details required for secure payment processing
• Order history and preferences
• Correspondence with our team
• Technical data such as IP address, browser type, and device information

All payment transactions are processed through secure, certified payment gateways. Baandish Looms does not store your card or banking details.

How We Use Your Information

Your information is used exclusively to enhance your experience with us, including:
• Processing and fulfilling orders
• Providing updates on purchases, deliveries, or alterations
• Offering personalised assistance and client support
• Improving our collections, services, and website functionality
• Sharing curated communications only if you choose to receive them

We do not sell, lease, or commercially share your personal data.

Confidentiality & Limited Disclosure

Information is shared only with trusted partners essential to operations, such as:
• Payment processors
• Logistics providers
• Technology and analytics services

All partners operate under strict confidentiality obligations. Disclosure may also occur if required by applicable law or regulatory authority.

Data Security

We maintain robust technical and organisational safeguards to protect your information against unauthorised access, misuse, or loss.

Cookies

Our website uses cookies to remember preferences and improve navigation. You may adjust cookie settings through your browser at any time.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly.

Updates

This policy may be revised periodically to reflect operational or legal changes. The latest version will always be available on this page.

For privacy inquiries, please contact: